TERMS & CONDITIONS

USE OF THE WEBSITE

Welcome to the https://www.vatika.ae/blendingrituals/ ("Website"). By entering our Website, you agree to these terms and conditions (the "Terms").

Please review these carefully prior to making any purchases. By using this Website you agree to with these Terms. https://www.vatika.ae/blendingrituals/ is an online service of ("Dabur International Ltd.") for the purpose of the sale of our products under various brands.

In order to be able to make purchases through the Website, you will be requested to register. The information sought will allow https://www.vatika.ae/blendingrituals/ to handle your transaction efficiently and effectively. As payment will be made online, it is important that you enter all the requested information accurately. This will ensure that there is no delay in the dispatch of your order. The information provided will be treated in the strictest confidence. We do not share any customer data to any third parties and all customer data is held on a secure server.

The Website is available only to individuals who meet the https://www.vatika.ae/blendingrituals/ terms of eligibility, who have been issued a valid payment card, i.e., credit card etc. and who have authorized https://www.vatika.ae/blendingrituals/ to process a charge or charges on their payment card in the amount of the total purchase price for the item or items. By making an offer to purchase merchandise, you authorize https://www.vatika.ae/blendingrituals/ to perform credit checks and to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your payment card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your payment card, to obtain an initial payment card I.D.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use. https://www.vatika.ae/blendingrituals/ may use the information you provide to conduct suitable anti-fraud reviews, the agency involved may keep a record of that information.

We reserve the right to restrict multiple quantities of a specific item being shipped to any one customer or postal address. In case your personal information changes, please notify us by contacting Customer Care on the following email address ibd.care@dabur.com. Https://www.vatika.ae/blendingrituals/ may modify these Terms at our sole discretion. If you do not agree to the changes to these Terms, you should stop using this Website. By using this Website after any such change(s), you agree to comply with the Terms as changed. Any changes made after you have placed an order with us, will not affect that order, unless we are required to make the change by law.

SHOPPING AT Https://www.vatika.ae/blendingrituals/

When you make a purchase through the Website, you are offering to buy Product(s) for the price stated, subject to these Terms. All orders are subject to acceptance and availability. For more details about shopping at https://www.vatika.ae/blendingrituals/, please read our FAQs.

PRICING POLICY

• At the moment the website accepts only UAE & USD. The currency will be based on your device settings and I.P. address but you can manually change the same as per your preference.
• All currency priced items will be honored as advertised unless it is obviously incorrect.
• Please note that depending on your country, customs fees, duties and taxes may apply. All these potential surcharges are the responsibility of the customer. Should any such surcharges be applied, then the shipping provider will contact you for clearing them before releasing your order. Failure to pay these fees will cause the parcel to be returned to us at the customer's cost.
• Product prices are set at the beginning of each season, using existing currency exchange rates. The rates are subject to variation and may go up or down; therefore prices are subject to change if the applicable currency exchange rate changes before your order is accepted or the items are markdown at any time during the selling period.

PASSING OF PROPERTY AND RISK

Https://www.vatika.ae/blendingrituals/ retains legal ownership of the Product(s) until full payment has been made and such payment has been received. Legal ownership of the Product(s) will immediately revert to Https://www.vatika.ae/blendingrituals/, if payment is refunded to you. Risk on the Product(s) will pass to you upon delivery.

HOW CAN I BE SURE MY PERSONAL DETAILS ARE SAFE?

All personal details you provide to us are dealt with in the strictest confidentiality. No information is disseminated by Https://www.vatika.ae/blendingrituals/ without your written consent unless required by law at detailed above.

COPYRIGHT AND TRADE MARKS

All content available on the Website, including, but not limited to, text, graphics, logos, buttons, icons, images, audio clips, data compilations, and software, and the compilation thereof (the "Content") is the property of Https://www.vatika.ae/blendingrituals/, our affiliates, our partners or our licensors, and is protected by U.A.E. and international copyright laws.

The trade marks, logos, and service marks displayed on the Website (collectively, the "Trade Marks") are the registered and unregistered marks of Https://www.vatika.ae/blendingrituals/, our affiliates, our licensors or our partners, in the U.A.E. and other countries, and are protected by U.A.E. and international trade mark laws. All or any other trademarks not owned by us, our affiliates, our partners or our licensors that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Except as set forth in the limited license in the section entitled "Limited License" below, or as required under applicable law, neither the Content, the Trade Marks, nor any other portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.

For the avoidance of doubt, Https://www.vatika.ae/blendingrituals/ does not make any warranty or representation in respect of any other trade mark and all the trade marks presented at the Website belong to their respective owners.

CONTENT

Https://www.vatika.ae/blendingrituals/ "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Website. Https://www.vatika.ae/blendingrituals/ tries to ensure that the information on this Website is accurate and complete. Https://www.vatika.ae/blendingrituals/ does not promise that Https://www.vatika.ae/blendingrituals/'s Content is accurate or error-free. Https://www.vatika.ae/blendingrituals/ does not promise that the functional aspects of the Website or Https://www.vatika.ae/blendingrituals/'s Content will be error free or that this Website, Https://www.vatika.ae/blendingrituals/'s Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.

By posting on any of our social media channels you agree to be solely responsible for the content of all information you contribute. You also grant to Https://www.vatika.ae/blendingrituals/ the right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and may take up to 72 hours to be displayed Https://www.vatika.ae/blendingrituals/ does not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please email care@dabur.com.

Https://www.vatika.ae/blendingrituals/ reserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public; information you consider confidential should not be posted to this site.

THIRD PARTY LINKS

Dabur is not responsible for the content of any off-Website pages or any other website linked to or from the Website. Links appearing on the Website are for convenience only and are not an endorsement by Dabur, affiliates or partners of the referenced content, product, service, or supplier. Your linking to or from any off-Website pages or other websites or applications is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Website pages or any other website linked to or from the Website, nor does Dabur assume any responsibility or liability for the actions, content, products, or services of such pages, websites or applications, including, without limitation, their privacy statements and Terms. You should carefully review the Terms and privacy policies of all off-Website and pages and other websites or applications that you visit.

DISPUTES

To the fullest extent permitted by applicable law, any dispute relating in any way to your visit to the Website and any purchase by you of any items from Dabur shall be submitted to confidential arbitration in Dubai, except that, to the extent you have in any manner violated or threatened to violate Dabur's intellectual property rights, Dabur may seek injunctive or other appropriate relief in the U.A.E. Courts, and you consent to exclusive jurisdiction and venue in such courts.

Arbitration under this agreement shall be conducted under the rules then prevailing of the International Chamber of Commerce. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. To the extent arbitration is not permitted by applicable law, any dispute relating in any way to your visit to the Website shall be submitted to an appropriate court or other judicial body in Dubai, and all applicable provisions of this section shall apply.

GENERAL

You acknowledge and agree that these Terms, together with Dabur's Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any Products from Dabur, and supersede and govern all prior proposals, agreements, or other communications.

If any provision of these Terms is held to be illegal, invalid or unenforceable in whole or in part, then these Terms shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms by Dabur shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms. Nothing contained in these Terms shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Dabur reserves the right to change these Terms at any time and we encourage you to revisit these Terms periodically to ensure that you are at all times fully aware of our Terms. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms.

Dabur reserves the right to refuse to supply Products to any person if they are in breach of any of the Terms of Use specified. If you have any questions regarding these Terms, please send an email to care@dabur.com

GOVERNING LAW

Your use of this Website and any purchase by you of any Product from Dabur shall be governed by U.A.E law and you hereby submit to the exclusive jurisdiction of the U.A.E. courts. Please check back frequently to see any updates or changes to our Privacy Policy.

SHIPPING POLICY

We strive to deliver products in excellent condition and at the earliest possible. Shipping charges will be applicable to all orders .If the order is cancelled before dispatch, lost in transit or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges. If you cancel part of the order, shipping charges will not be refunded. If you return an order delivered to you, original shipping charges will not be refunded.

How long does it take for an order to be delivered to me?

We deliver most of our orders within 5-7 days from the order date

How are orders placed Delivered to me? All orders placed on https://www.vatika.ae/blendingrituals/ are dispatched through our courier partners.

Please Note: The delivery timeframe mentioned on product details is estimated. Actual delivery time depends upon availability of the product, address where the order needs to be delivered and any other circumstances that might affect delivery. You can rest assured that you are completely protected as a shopper at Https://www.vatika.ae/blendingrituals/. You always have a choice to cancel your order due to shipment delay beyond the estimated delivery time by contacting us at care@dabur.com

CANCELLATION

Cancellation by Us

While, we try to ship out every order that has been successfully placed with us, there are some situations in which we may have to cancel orders. Some of the situations that may result in your order being cancelled include (but not limited to):

1. Product No Longer Available With us or Temporarily Out of Stock
2. Inaccuracies Or Errors In Product Or Pricing Or Promotion Information
3. Inaccurate Or Insufficient Address
4. Non-Serviceable Locations

At times we may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been done, the charged amount will be refunded to you as soon as we can.

Cancellations by the Customer

We hope that you never have to return a product. At the same time, we would be there to help you whenever you do so due to certain circumstances. As a first step we are laying out our return policy to take care of your hassles.

Order was damaged when received: We take utmost care while packaging to ensure that the product reaches you the way you had seen it on our website. However, due to situations beyond our control, the items delivered might get damaged in transit. We would be more than happy to replace or cancel your order under such circumstance. We would request you to let us know of the damage the day you receive it. Please email to us all details regarding the damaged order on ibd.care@dabur.com

Incorrect items received: We are proud of the robustness of our fulfillment process and the right shipment would reach the right person at the right place. In case you receive items that are different from the ones you ordered, we will ship the right items to you right away and collect the incorrect items from you at your convenience. Please email to us all details regarding the incorrect items on ibd.care@dabur.com with all details.

In case we receive a cancellation notice from you within 48-Hrs of placing the order and the order has not been processed by us, we will be more than happy to cancel the order and refund the entire amount to you. We will not be able to cancel those orders that have already been processed and shipped out by us

Refunds

For the UAE, we accept refunds for the full amount of the transaction with the exception of any shipping fees. Prior to any refund, the item(s) will be checked to be in perfect condition. Our Customer Care team will confirm this by email. The method of the refund depends on the payment method used when the order was placed.

Card Payments

Payments which have been made with credit or debit cards will have the funds returned to the original card used to make the payment within 20 days of our Customer Care team confirming the return.